The Light Hotel

When we were there, it was still called the Light Hotel. Without a doubt one of the best experiences in recent years. When we arrived they were friendly and compassionate. After a long flight, they gave us something to drink and a snack. "Just sit back and relax. We'll take care of the paperwork." No stress. Perfect. The genuine smiles and friendliness were great. There was some construction work, but they had scheduled short time windows for that in which they worked. Very friendly and focused on you as a visitor. Perfect breakfast. But beware: it can be crowded.

this property was about $10 more then the previous hotel we stayed in in Hanoi before heading out to Ha Long Bay (unfortunately this hotel did not show up in our search otherwise we would have stayed here) the previous hotel was s..t, pay the extra and stay here, everything was very good, very clean, comfy bed, good size room with a window, helpful and friendly staff, great breakfast , great food in the on site restaurant, fab stay 😀

From the moment we arrived, the staff's hospitality was evident. Bella and Giji at the reception were exceptionally helpful, providing us with great directions, tips on where to find delicious food (especially Bahn Mi), and excellent shopping options. Their warmth and politeness set the tone for a wonderful stay. The room was spotless and very comfortable, offering a great respite after a day of exploring the vibrant city. The breakfast options were impressive, catering to both non-vegetarian and vegetarian preferences, ensuring a satisfying start to each day. The hotel's location is incredibly convenient, within walking distance of various markets, the famous Railway Street, and the big church. This made it easy to immerse ourselves in the local culture and sights without needing to travel far. A special touch that truly stood out was the little gift we received as a thank you for staying with them—something we haven't encountered at any other hotel. It was a delightful and memorable gesture that added to the overall exceptional experience. I highly recommend The Light Hotel for anyone visiting Hanoi. The combination of excellent service, cleanliness, fantastic location, and thoughtful gestures made our stay unforgettable. Thank you to the entire team for making our trip so special!

Great staff…great room…small but good…we had a 20 sq room as we wanted a shower not bath..the only thing that needs to be on there web site is…elevator only goes to 10 floors…11 th floor is where the breakfast and pool is and it’s stairs to them both…saying this I’m not a fan of stairs..body problems but managed them ok for 4 days…we walked everywhere local didn’t need transport close to everything that was on our tommy tourist list…..pool was ok only needed for quick dips

The staff has been really helpful, foremost Henry, Jenny and Mae. We got a load of insider tips on Hanoi, they helped us out on booking a transfer to Trang An afterwards and for bicycles in the city, anything with a smile. The hotel itself is in a good shape; facilities in the room and in general are clean, the pool with a view is amazing for a dip and the breakfast had a good choice of different styles. Never sure on if the excellent service was part of us being white Europeans, and me alone with my 11-year old son, but all the other guests from all parts of the world looked pretty happy as well :))